FAQ

Frequently asked Questions

  • What can I buy with a gift card?
  • How can I use a gift card?
    • Enter your code found on the gift card at the checkout of our online store and click apply.
  • How will the gift card be delivered to me?
    • The gift card will be sent to the email address you entered at checkout in the customer information section.
  • Can I use more than one gift card to make purchases?
    • Yes. For example, if you have two 50 euro gift cards, you can use them both by entering the codes at the checkout of our online store.
  • Can I send a gift card to a friend so they can use it?
    • Yes. For example, you can send the gift card you bought via e-mail to a friend or whoever you want.
  • Does the value of the gift card have to be used at once?
    • No. If you have a €100 gift card, for example, you can use €30 today and €70 a week from now.
  • Are there any restrictions on gift cards?
    • The digital gift card cannot be used to buy another gift card.
  • Is VAT paid on gift cards?
    • No, because Gift Cards are their own means of payment. There is no tax on gift cards, because the products/services purchased with them are subject to VAT.
  • What payment methods can I use?
    • With bank and credit cards: Visa, MasterCard, American Express.
    • Bank payment: OP, Oma Säästöpankki, Säästöpankki, Danske Bank, Nordea, S-Pankki, Aktia, POP Bank, Handelsbanken, Ålandsbanken.
    • Mobile payment: MobilePay, Pivo, Siirto, Masterpass.
    • Invoice and partial payment: OP Buy with invoice, Jousto, Collector bank, Collector bank b2b.
    • Paypal.
    • Apple Pay.